Our standards
Graftd Recruitment LTD will not knowingly engage in forced labour, trafficking, debt bondage or unlawful child labour. Workers must not pay us, our staff or anyone acting for us to access work. We will not retain original identity documents as security, impose coercive debts or restrict lawful freedom of movement or association.
Before an assignment
We will communicate directly with workers, check identity and eligibility to work through appropriate secure processes, and explain the proposed role, pay, location, hours, expenses and safety requirements. Workers must receive the required written terms and Key Information Document before work-finding services begin, and assignment information before accepting work.
We will match people to roles they can lawfully and safely perform, considering experience, training and any individual safeguards required. Workers can decline offered assignments. Accepting an offer does not remove their right to report unsafe work or exploitation.
Pay, documents and personal control
We will explain deductions, provide payslips and pay lawfully for work done. We will not use withheld pay, documents or threats to control workers. Where someone asks to change payment or contact arrangements, we will verify the request directly and look into concerns about third-party control. We will not send sensitive documents or bank information through an unapproved channel.
Clients, suppliers and intermediaries
Before using a supplier or placing workers with a client, we will make checks proportionate to the relationship and risk. These include establishing who we are dealing with, the actual work and location, who supervises workers, relevant safety arrangements and any licensing requirements. We will seek further evidence where risks warrant it.
Anyone supplying or recruiting labour for us must disclose the labour source and any subcontracting, meet applicable legal requirements and accept our no-fees and no-exploitation standards. Unexplained intermediaries or refusal to cooperate with reasonable checks must be escalated to a director before proceeding.
Concerns and corrective action
Report coercion, unexplained deductions, withheld documents or someone controlling a worker through our Raising Concerns Policy. We will assess the concern, record decisions and agree corrective actions where appropriate. Serious or unresolved issues may lead to a pause or end to a relationship, with the affected worker’s safety considered throughout.
The directors are responsible for implementing this policy, briefing the people who need it and reviewing concerns and corrective actions. We will review it at least annually and sooner if the law, our work or an incident requires it. This policy does not replace assignment terms or limit statutory rights.
Further guidance: Information agencies must give workers.